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Banqup: A digital connection between you and MAN

Reduce time spent on administrative tasks with Banqup's end-to-end solution.

Familiarize yourself with our platform with an interactive demo, from setting up your account to sending your first invoice to MAN.

Banqup Platform: Simple electronic invoicing

Welcome to the Banqup partner area for simple electronic invoicing from Unifiedpost. In cooperation with MAN, we cordially invite you to use the Banqup platform, our friendly electronic invoicing system. On this page you will find many useful resources to help streamline the process. Whatever your experience with electronic invoices, our resources will help you work with them easily.

Our instructions, frequently asked questions (FAQs) and useful links are designed to help you at every step of the invoicing process. We understand how important it is to have a smooth transition to electronic invoicing, and we are happy to provide expertise and support every step of the way.

Your comfort is our top priority, so if you have specific questions or concerns, you will find contact information for both our Banqup team and MAN on this page. We look forward to working with you on the path to more efficient and sustainable business. See how simple and fast electronic invoicing with Banqup can be in our interactive demo.

All guides

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Welcome to Banqup! Get started with a few simple steps:

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Welcome to Banqup! Get started with a few simple steps:

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Frequently asked questions

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Frequently asked questions

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Description of sending invoices to MAN Truck & Bus customer via the platform "Banqup"

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Description of sending invoices to MAN Truck & Bus customer via the platform "Banqup"

FAQs

Read the most frequently asked questions

I need to issue a correction invoice. What should I pay attention to?

If it is necessary to issue a correction invoice, follow the guidelines below:

  • Due to the way MAN posts invoices, it is necessary to prepare such a document using the option to issue a regular invoice in the application, not a correction invoice.
  • Indicate in the lines of the invoice the original values, and then add lines with the indicated amount of the adjustment in plus or minus. This will make the invoice indicate the new amount to be paid.
  • Include in the comment on the document that it is a correction invoice, and refer to the number of the original invoice. 


Before submitting, make sure to upload the original PDF file created earlier in the billing system and any additional documents required by MAN.

I do not have a National Court Register number. Can I nevertheless use Banqup?

Currently, Banqup is only available to companies with a valid KRS number. However, we are working to make the platform available to companies without this number as well. Stay tuned!

I do not have a VAT tax identification number (TIN). Can I use Banqup despite this?

A VAT identification number is not necessary during the registration process with Banqup. However, we use either the VAT number or the IBAN number to enable correct identification of the supplier, and therefore correct routing of the invoice through the appropriate shipping organization in our system. Therefore, at least one of these fields should be filled in.

My bank did not provide me with an IBAN number. Can I use Banqup despite this?

The IBAN number is not required when registering with Banqup. However, in order to enable the correct identification of the supplier, and thus the correct routing of the invoice through the corresponding shipping organization in our system, we use either the VAT identification number or the IBAN number. Therefore, at least one of these fields should be filled in.

How can I add more users to the Banqup account for my company?

If you want another user to have access to your company's Banqup account, you can invite them to create their own account. Here's how:

- Go to Settings > Users and click + New User

- Enter his name, email address and language, then activate the roles you want to assign to him.

- Click Send Invitation.

For more information on the different user roles, see our help pages here: ⮚ User permissions - what the different roles are responsible for

How do I determine the correct cost center for my invoice?

Please check the file with additional information for Banqup suppliers that has been published on the MAN supplier portal: BANQUP Info_DE.pdf (man.eu)

I have an order number from MAN. What information must be included in the Banqup invoice?

If you issue an invoice for a sale for which you have received a purchase order (PO) number from MAN, make sure that the invoice fully corresponds to this number. Case in point:

- Enter the order number in the invoice header form in the appropriate field.

- The number of items on your invoice must match the number of items in the order.

- It is not necessary to specify the cost of MAN on the invoice if the invoice is issued on the order number.

What order number (PO) ranges are allowed?

Please check the file with additional information for Banqup suppliers that has been published on the MAN supplier portal: BANQUP Info_DE.pdf (man.eu)

I don't have an order number from MAN. Can I nevertheless use Banqup?

Yes, you can still use Banqup to send your invoices to MAN. However, in this case, make sure that you include the costs on the invoice, if applicable. Simply leave the field for the order number on the invoice header blank.

In the case of a discrepancy between the original PDF file generated from the ERP system and the resulting structured data file, which version is considered the original invoice?

If there is a discrepancy between the data generated in the original PDF file from your ERP system and the document you create in Banqup to send to MAN through this channel (e.g., in case of typos), the document from your ERP system is considered the original invoice.

Can I also use Banqup to exchange documents with other business partners?

Yes, you can additionally use Banqup both to send documents to other customers and to digitally receive documents from suppliers. Take advantage of our easy business partner invitation feature - just click the button at the top left of the platform and select your preferred invitation method for both customers and suppliers.

How much does it cost to use Banqup?

Banqup is available as Free, Premium or Optimum, depending on the features you need. Check out the different packages we offer on our website: https://www.banqup.pl/firmy/cennik.

In addition, you can even start a 30-day trial to test Banqup's many features before deciding on an offer.

I can't find my question here - where can I get additional help?

Additional frequently asked questions can be found in our full FAQ documentation, which we make available for download in our resources section. Click here for full answers and additional information.

If you ever need help using Banqup, for example, with creating or submitting invoices, you can request it directly from the Banqup platform by clicking on the red "Help" button at the bottom right of the screen. This way you can search for the most relevant answers in our extensive knowledge base.

If you don't find what you're looking for on our help pages, don't hesitate to contact our customer service team via the contact form available on our website or via our dedicated email address pomoc@banqup.pl.

If your question relates to details of your interaction with MAN, such as orders, invoice billing status or payments, use the MAN Accounting contact form available on the MAN Vendor Portal platform.

Contact options

If you need help with using Banqup, such as with creating or submitting invoices, you can get help directly from the Banqup platform by clicking on the red "Help" button at the bottom right of the screen. This way you can look for the most answers in our extensive help pages.

If you don't find the information you need on our help pages, don't hesitate to contact our customer service team via the contact form on our website or via our dedicated email address pomoc@banqup.pl.

If your question relates to a specific interaction with MAN, such as an order, invoice posting status, or payment, you can use the MAN Accounting contact form on the MAN supplier portal platform.